Get a prescription online in South Africa.
See an HPCSA-registered doctor via video call, and where medication is clinically appropriate an electronic prescription is issued through EMGuidance with an advanced electronic signature. It lands in your inbox, or goes directly to your pharmacy of choice, immediately after the consultation.
R300 · e-script via EMGuidance · any SA pharmacy- HPCSA-registered · MP1006886
- Practice no 1325523
- POPIA compliant
- HPCSA telemedicine guidance
The difference
Electronic prescriptions, with clear prescribing limits.
An electronic prescription is only as strong as the signature it carries. Medicus issues digital prescriptions through EMGuidance, the platform South African doctors use for prescribing, signed with an advanced electronic signature that pharmacies recognise and the law accepts.
Schedule 6 medications are not prescribed at Medicus. Schedule 5 medications may be considered only in special circumstances, where clinically appropriate, at the doctor's discretion following an assessment.
Your script is emailed to you to take to any pharmacy in South Africa, or sent directly to the pharmacy you nominate, whichever is easiest for you.
The process
From consultation to pharmacy counter.
- 01 · Book and pay
Pick a slot, pay R300.
Book a 20-minute video consultation online. Your confirmation and secure video link arrive by email immediately.
- 02 · Consult
A real clinical assessment.
The doctor takes a thorough history, discusses your symptoms and any current medication, and decides what is clinically appropriate.
- 03 · Script issued
Signed via EMGuidance.
Where medication is indicated, your e-script is issued with an advanced electronic signature and sent immediately after the call.
- 04 · Collect
Dispense anywhere in SA.
Take the emailed script to any pharmacy, or have it sent directly to them so that it is waiting for you when you arrive.
Scope
What your doctor can prescribe.
Prescribing is always a clinical decision made during the consultation. Where appropriate, that can include:
Acute medication
Antibiotics, treatment for infections, allergies, skin conditions and other everyday illness, where indicated.
Chronic medication
Renewals and adjustments for stable chronic conditions such as hypertension, diabetes, asthma and thyroid conditions.
Contraception and women's health
Oral contraceptives and related prescriptions, with the appropriate checks.
Mental health prescriptions
Treatment may be considered where clinically appropriate and safely monitored. Schedule 5 medications are considered only in special circumstances following an assessment.
Higher-schedule medicines
Schedule 6 medications are not prescribed at Medicus. Schedule 5 medications may be considered only in special circumstances, where clinically appropriate, at the doctor's discretion following an assessment.
Some prescriptions need more than a video call.
Medicines that require a physical examination, laboratory monitoring, or specialist oversight may not be safe to prescribe online, and habit-forming medicines call for particular caution. Where that is the case, the doctor will inform you of your options and refer you to in-person or specialist care instead of prescribing.
The fee
One consultation, one fee.
One flat fee for the consultation, with your e-script included where clinically appropriate. No extra charge for the prescription.
- FeeR300 flat, weekday or weekend
- Length20 minutes, extendable to 30 minutes if clinically necessary
- IncludesScript, sick note or referral, where clinically appropriate
- DeliveryDocuments emailed immediately afterwards
- PaymentCard, Apple Pay, Google Pay, EFT, SnapScan
Medically reviewed by Dr Eltanin James, HPCSA MP1006886 · 22 July 2026
Questions
Frequently asked questions.
How does my prescription arrive?+
As an EMGuidance Script email immediately after your consultation. It carries the doctor's advanced electronic signature, so it is a legally recognised prescription in its own right. You can forward it, print it, or show it on your phone at the pharmacy.
Can the script go straight to my pharmacy?+
Yes. Tell the doctor which pharmacy you use and the script can be sent directly to them, so your medication is ready for collection. Any pharmacy in South Africa can dispense it.
Does Medicus prescribe Schedule 5 or Schedule 6 medications?+
Schedule 6 medications are not prescribed at Medicus. Schedule 5 medications may be considered only in special circumstances, where clinically appropriate, at the doctor's discretion following an assessment. A consultation does not guarantee a prescription.
What about habit-forming or controlled medication?+
Schedule 6 medications are not prescribed. Schedule 5 medications are considered only in special circumstances. Other habit-forming or controlled medications are treated with particular caution. The doctor may decline to prescribe on a first consultation, ask for records from your previous prescriber, or refer you for in-person assessment. That protects you, and it is what responsible prescribing looks like.
How long is my prescription valid?+
Most prescriptions should be dispensed within 30 days of issue, and can carry repeats for up to six months where the doctor indicates them. Your pharmacist confirms validity when dispensing.
Is the medicine itself included in the R300?+
No. The R300 covers the consultation and the prescription where clinically appropriate. You pay the pharmacy for the medication itself, and can shop around since the script is dispensable anywhere in South Africa.
What if the doctor decides medication is not appropriate?+
Then she will tell you why and advise on alternatives, self-care, or referral. Every consultation is a genuine clinical assessment; prescriptions follow from clinical need, never automatically from payment.
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